Employees Survey
In your opinion, what do ClassPass users enjoy most about our facility when they visit?
(Required)
Class variety
Atmosphere and community
Instructors and staff
Trying something new
Other
What do you think are the main reasons ClassPass users are not converting to full-time members at Transform?
(Required)
Cost of membership
Commitment to a single gym/studio
ClassPass flexibility
Lack of awareness about membership benefits
Don’t like the classes
Other
What feedback have you received from ClassPass users about their experience at Transform?
(Required)
Positive feedback (please provide examples)
Negative feedback (please provide examples)
Neutral feedback (no specific comments)
Feedback examples
From your perspective, what could we improve or offer to encourage more ClassPass users to become members?
(Required)
How often do ClassPass users inquire about our membership options or express interest in joining after their visit?
(Required)
Very often
Sometimes
Rarely
Never
